ace77 · Data Protection

Ace77 Privacy Policy — Your data is our responsibility

Ace77 believes protecting your personal information is our highest responsibility. In this privacy policy, we clearly explain what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026

Summary: ace77 never sells your personal information. Data is used solely to improve our services and meet legal obligations. By creating an account with ace77, you consent to this privacy policy.

1 Introduction & Applicability

Ace77 (ace77.app) is a licensed online gaming and betting platform. This privacy policy applies to the ace77 website, mobile app, and all associated services. By using ace77, you confirm that you have read and agreed to this privacy policy.

Ace77 complies with international data protection standards and takes every precaution to safeguard your privacy. We believe transparency is the foundation of trust — which is why this policy explains everything in plain, straightforward language.

Data controller: ace77 operator — contact: [email protected]

2 What information is collected

Ace77 collects the following types of information to deliver its services, verify identity, and ensure security. ace77 collects only what is necessary — nothing more.

Type of Data Example Mandatory?
Identity information Name, date of birth, national ID number Yes
Contact information Email address, mobile number Yes
Financial information Mobile Banking/Nagad number, bank account details Yes (for transactions)
Login information Username, password (encrypted) Yes
Device information IP address, browser, operating system Automatic
Gaming activity Bet history, wins and losses, transaction history Automatic
Location data Country & city (via IP) Automatic

During KYC verification, ace77 may request a photo of your national ID or passport. This information is used solely to confirm your identity.

3 How We Collect Data

Ace77 collects information in several ways — directly from you and automatically. The main methods ace77 uses are outlined below.

  • Registration form: Information you provide when creating an account — name, email address, mobile number.
  • KYC verification: By uploading a national ID card or passport.
  • Deposits & Withdrawals: Financial information during payment processing.
  • Cookies & tracking: Automatically collected while browsing the website.
  • Support Contact: When contacting us via live chat or email.
  • From third parties: From fraud detection and identity verification service providers.

4 Purpose of Data Use

Ace77 uses your information only for the specific purposes it was collected for. Your data is never used beyond those purposes or sold to third parties.

  • Account management: Login, security verification, and profile updates.
  • Payment processing: Processing deposits and withdrawals securely.
  • Identity verification (KYC): Age verification and anti-money laundering.
  • Promotional offers: Sending you bonuses and offers tailored to your preferences.
  • Service improvement: Improving the ace77 platform experience.
  • Legal obligations: Meeting regulatory requirements.
  • Fraud prevention: Detecting and blocking suspicious activity.
  • Responsible Gaming: Identifying problematic gaming behaviour and providing support.

ace77 never sells or rents your information to advertising companies.

5 Data Sharing Policy

Ace77 follows a strict policy — your information is shared only in specific circumstances and with specific parties. ace77 never sells your personal data.

  • Payment gateway: Solely for processing transactions with authorized payment providers including Mobile Banking, Nagad, and Rocket.
  • KYC service provider: With licensed third-party agencies for identity verification.
  • Law enforcement agencies: Where required by court order or government investigation.
  • Game software provider: Minimum information required to operate the game.
  • Auditors and regulatory authorities: For license compliance verification.

All third-party partners of ace77 are contractually bound to uphold the same privacy standards.

6 Cookie policy

The ace77 website uses cookies to enhance your browsing experience and ensure the platform functions properly. The types of cookies used on ace77 are outlined below.

Essential cookies Analytics cookies Preference cookies Security cookies Marketing cookies
  • Essential cookies: To maintain your login session — these cannot be disabled.
  • Analytics cookies: Understanding how ace77 users interact with the site.
  • Preference cookies: To remember your language, theme, and other personal preferences.
  • Marketing cookies: To show relevant promotional offers — with an option to opt out.

You can disable non-essential cookies through your browser settings — though some ace77 features may be limited as a result.

7 Data Retention Period

Ace77 retains your information only for as long as necessary. Retention periods may be extended where required by legal obligations or ongoing investigations.

Type of Data Retention period
Account information 5 years after account closure
Transaction history 7 years (legal obligation)
KYC documents 5 years after account closure
Support Contact 3 years
Cookie data Up to 12 months
Marketing preferences Until consent is withdrawn

8 Your rights

Ace77 respects your data protection rights. Your key rights are listed below — contact ace77 support to exercise any of them.

Right to Access

You can request to know what information ace77 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may object to the use of your data for specific purposes.

Data Portability

You can request your data in a readable, portable format.

Right to Withdraw Consent

You may withdraw consent for marketing communications and optional use of your data.

9 Security measures

Ace77 uses industry-leading security technology to protect your data. The ace77 security infrastructure is regularly audited by independent third parties.

  • SSL 256-bit encryption: All data transfers are secured with bank-grade encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS protection: ace77 servers are protected against cyber attacks at all times.
  • Regular security audits: Audited by independent cybersecurity experts.
  • Anti-fraud system: Automatically detecting and blocking suspicious activity.
  • Restricted Access: ace77 employees are granted access only to the information they need to do their job.

Your role: ace77's security is top-notch, but make sure your password is strong and never share it with anyone.

10 Children's privacy

Ace77 is strictly for users aged 18 and above. ace77 does not knowingly collect information from minors. If ace77 becomes aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

Parents are urged to contact [email protected] immediately if their child has accidentally registered an account on ace77.

11 Policy changes

Ace77 may update this privacy policy at any time. For significant changes, ace77 will notify you in advance by email or platform notification. Continued use of ace77 after changes take effect will be treated as acceptance of the updated policy.

You can check the "Last Updated" date at the top of the page to see when the most recent changes were made.

12 Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact ace77's data protection team.

Ace77 typically responds within 72 hours. For urgent matters, reach out via live chat — ace77 support is available 24/7, 7 days a week.

Why is ace77 safe?

How ace77 goes the extra mile to protect your privacy

End-to-end encryption

Every data transfer on ace77 is secured with SSL 256-bit encryption — banking-grade security.

KYC verification system

Ace77 verifies every user's identity to fully prevent fraud and unauthorized access.

Third-Party Audit

Ace77's entire security infrastructure is regularly reviewed by independent cybersecurity experts.

No Sale of Data

Ace77 never sells your personal information to third parties — this is a core commitment of ace77.

Two-Factor Authentication

Enable 2FA on your ace77 account — an extra layer of security that keeps your account protected.

24/7 Support

For any privacy-related concerns, ace77's support team is available 24/7, every day of the week.

Enjoy ace77 safely

Open an account today under ace77's robust privacy protection and enjoy the best gaming experience in Bangladesh.

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